Returns

7825 South Ave | Boardman, Ohio 44512
M-F 8:30am - 5:00pm
Except Holidays

Phone: Youngstown area: 330-797-2600
Out of area: 800-257-6519

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ReturnsBasic Return Procedures

Mistakes, whether yours or ours, cost you time and money.  Thank You for your business, and your help in controlling costs!

  1. Should you discover a shortage, damage, or wrong item, please call our customer service  department at 330-797-2600 as soon as possible.
  2. Refer to your sales order number in the upper right corner to assure proper credit.
  3. A Modern delivery driver will be sent to pick up your return item (usually the next day).
  4. They will sign an authorization and give you a copy. This provides you with a receipt and/or the actual credit for the returned merchandise and assures proper credit.
  5. Please retain this copy until your credit arrives (if it is not a replacement only item, or if it was not handed to you by our driver).

Basic Policies
 
All returns should be called within 7 days.

Schedule for credits (from delivery date):

  •         0-30 days: 100%
  •         31-60 days: 90%
  •         61-90 days: 80%
  •         91 days: 0%

The merchandise must be in its original carton and in proper condition to be resold. Cartons which have been written on, or damaged in any manner, are not returnable.
 
The following may not be returned after purchase, unless defective:
 
Machines
Folding Tables
Mail Sorters
Easels
Cutting Boards
Chair Mats
Assembled Furniture

Special order merchandise is not returnable.

 

Modern Office Products is the premier office supply company in the Mahoning Valley, handling all business needs in the area for 34 years. We are a family owned and operated company, and have more than 30 employees in Northeast Ohio.

From paper and ink and furniture to break room supplies and janitorial products anything you may need for your office to run smoothly Modern is the one stop for all your office needs!

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Click for the BBB Business Review of this Office Supplies in Boardman OH